As someone who spends a lot of time on video conference calls1, I will tell you I’ve heard it all. The keyboard clicking away from someone who forgot to mute their line. The elevator music broadcast into a bridge when a participant absentmindedly places their call on hold. The dogs barking in the background when the mailman makes their delivery2. But none of these annoyances can hold a candle to the person joining a video conference with a pair of Apple earbuds hanging on their face3.Poor audio quality is a death sentence for a productive video conference.
I’m not one of those guys who wears a headset all the time, whether on a call or not. As a result, Bluetooth headsets have always been a challenge for me. I’d regularly look like a contortionist answering a call on my iPhone, only to have the headset in my pocket pick up, then fumbling through pockets while yelling to hold on. Bluetooth headsets were notoriously uncomfortable to wear, too quiet to hear, and had horrible microphones. Yuck, Yuck, Yuck.
Fast forward a few years and I was introduced to the Plantronics Voyager UC4. The headset used a proximity sensor to know when it was on my ear, and when it wasn’t. No more contortionist act when answering phone calls. The earpiece fit comfortably in my ear. But most importantly…it delivered outstanding performance for sound quality. It instantly became my go-to headset, so much so that I wore it out.
My Plantronics representative was kind enough to replace my unit with the new Voyager 52004. The 5200 delivers everything the original Voyager gave me and then some. The biggest advantage is the new WindSmart technology which helps reduce background noise when I take a call in a noisy location such as a Boston street or crowded coffee shop. Additionally, the case provided with the headset doubles as a charger and a stand for the headset when it’s not in use.
If you’re looking for a high quality headset that delivers outstanding results, I can’t recommend the Plantronics Voyager 5200 highly enough.
1 Since I began using Avaya Equinox, my video calling has gone through the roof. The ability to make a business video call from my mobile phone has been a game changer.
2 Yeah…that was me.
3 Hopefully with Apple’s *ahem* courageous decision to remove the headphone port from their iPhones, this will become less prevalent. At least until they add a lightning port to their laptops.
4 I was provided with an evaluation unit, which this article is based on.